Catholic Charities Staff

Tracy joined Catholic Charities in 2007 and has been the Executive Director since January 2009. She has a Master’s degree in Counseling and is licensed in Iowa and Illinois. She is a National Certified Counselor and has spent her entire career working for non-profits advocating for those in need. Prior to her work at Catholic Charities, Tracy was as a counselor working primarily with abused and neglected children and their families. Tracy’s passion for her work led her to opening Tyler’s Justice Center for Children, a non-profit children’s advocacy center in Stockton, Illinois that coordinates the investigation, prosecution and treatment of child sexual abuse and severe physical abuse cases. She served as the Executive Director of this organization for 5 1/2 years until she began her ministry with Catholic Charities.

Zoë began working for Catholic Charities in May of 2011. As Community Outreach Director she is in charge of the Marketing and PR efforts for Catholic Charities. Zoë’s efforts are focused on strengthening community awareness and support for our programs, including both financial and volunteer support. Zoë earned her Bachelor’s degree in Business Administration from Clarke University.

Angie has a Master’s degree in clinical psychology and is a licensed master level social worker. She has been employed at Catholic Charities since 1994. Angie provides individual, marriage and family counseling. Examples of issues treated include: anxiety, depression, stress, self-esteem, grief/loss, relationship concerns, trauma and abuse recovery. Special interests include women’s issues, depression and anxiety. Angie is committed to helping people restore hope and healing to their lives. In addition to her counseling duties, Angie coordinates Catholic Charities’ Post Adoption Search program.

Amy has been working at Catholic Charities as a therapist since 2004. She enjoys providing counseling to individuals, couples and families struggling with a variety of issues including depression, anxiety, grief and relationship issues. Prior to working at Catholic Charities she was a mental health Counselor at Backbone Area Counseling Center in Manchester, Iowa. Amy has her Master’s degree in Social Work from the University of Iowa and a Bachelor’s degree in Psychology from Loras College.

JoAnn has been working at Catholic Charities since 2004. She has her Bachelor’s Degree in Psychology and Master’s in Clinical Psychology. JoAnn provides individual and couples’ counseling in a variety of areas including, but not limited to, depression, anxiety, healthy relationships and communication. She also specializes in blended family issues, adoption and women’s issues. Before coming to Catholic Charities JoAnn earned an Associates degree in Early Childhood Development and worked in a preschool setting and in the Dubuque Community School District for over twenty years.

In his role as Jail & Prison Ministry Coordinator Bill trains, assigns, and coordinates the activities of over 200 volunteers involved in jail and prison visitation, mentoring, and circles of support and accountability. He is assigned to ministry at St. Anthony Parish in Dubuque. Bill holds a Bachelor’s degree from Loras College and a Master’s degree from Clarke University.

Deb began working at the Pastoral Center in 1998 and began at Catholic Charities in 2002. Her duties as Executive Assistant include providing assistance as needed to the executive director and preparation of program reports and minutes for board and committee meetings. Deb also oversees the administrative staff.

Kim is the cheerful voice on the end of the phone and welcoming smile when you arrive at Catholic Charities! She began working in her role as administrative assistant in October of 2012.  Kim offers support to the Dubuque counselors, as well as provides information on community resources for those who call.  She is the VisionWorks client database administrator, manages counseling appointment scheduling, and greets visitors as they arrive.   Kim coordinates Catholic Charities’ Christmas sponsor program, and also serves as the Post-Adoption Search Assistant.

Sister Janice, a Presentation Sister of 55 years, has been an administrative assistant with Catholic Charities since 2005. In this role, Sister Janice uses her gifts and organizational skills to assist where and when needed with proof reading, record keeping, database management, greeting visitors, answering phones and preparing materials for individuals in the various departments of the organization.

Steve has been with Catholic Charities since 2010. As Program Director, Steve works with the five members of the Outreach program team to provide services to those in need through Jail & Prison Ministry, Immigration Outreach, Pathway Partners, Refugee Resettlement and Disaster Services. Steve also serves as the Social Ministry Liaison for Catholic Charities. In this role he helps facilitate networking between parish-based social ministry staff, parish volunteers, community volunteers and community agencies in the Archdiocese. His goals are to encourage best practices sharing, problem solving, community building, and spiritual development to assess and address the social service needs in the communities. Steve comes to Catholic Charities after flood recovery work as the Director of the Linn Area Long Term Recovery Coalition.

Lori has worked with the Outreach Programs at Catholic Charities since 2010. As Programs Manager, Lori supervises the Immigration Outreach, Pathway Partners, Jail & Prison Ministry, and Refugee Resettlement programs, strengthening each of these programs to help meet the needs of individuals, families, and communities. As the Disaster Services Coordinator, Lori assists parishes and community members throughout the Archdiocese in preparing for and recovering from disasters that may affect their areas.  In this role, Lori connects with local, state, and national agencies to share information, locate resources, and provide technical assistance to improve preparedness measures across the Archdiocese.  In 2011 Lori joined Catholic Charities USA’s Disaster Case Management team and deployed to New York for two weeks to provide disaster case management to residents affected by recent flooding in that area.

Maria is a Licensed Marriage and Family Therapist. She received her Bachelor’s degree in Psychology from the University of Iowa and her M.S. in Human Development and Family Studies from Iowa State University. She recently returned to Catholic Charities in June of 2011 after working here from 1998-2005. Maria sees individual clients, couples and families. She has special interest in anxiety, relationship issues within couples, family of origin issues, stepfamily situations, and parenting. Maria currently sees clients on Monday nights and Thursdays.

Heidi began working at Catholic Charities in January of 2013. She received her Master’s degree in Clinical Psychology from the University of Central Florida and her Bachelor’s in Psychology from Wartburg College. Prior to working at Catholic Charities, Heidi worked in Orlando, FL as a counselor for women with substance abuse disorders. She provides counseling to individuals, couples and families with a variety of concerns including anxiety, depression, family of origin, addiction, stress, adjustment, grief/loss and interpersonal relationships.  Special interests include couples, trauma, and abuse.  

Terri earned her degree in International Business in 2003, as well as Paralegal Studies in 2009. She began working with Catholic Charities as coordinator of the Immigration Outreach Program in 2005, and since then has also assumed responsibilities as case manager for the Refugee Resettlement Program. For her duties in Immigration Outreach, Terri received recognition for herself and Catholic Charities by the Board of Immigration and Appeals in 2007. In this role, she prepares immigration paperwork that leads to family-based legal permanent residency, or citizenship. Additionally, Terri assists refugees in obtaining basic needs and adapting to life in the United States as they become employed and self-sufficient through the Refugee Resettlement Program. Terri lived in Costa Rica for eleven years and is fluent in Spanish. She enjoys learning about other countries and their cultures.

Terina relocated to Cedar Rapids to complete her Bachelor’s degree in Psychology at Coe College, 2009, where she began working with Catholic Charities as a Case Advocate intern for flood recovery, receiving Case Advocacy and Strengths Model training. During her internship she assisted UMCOR with volunteer management. Following her internship, Terina was offered a permanent position. Terina currently works as a resource advocate in the Pathway Partners program and directs some volunteer coordination. Terina works with other agencies and community members assisting single parents to overcome challenges and hurdles in accomplishing life goals. Terina has a vast knowledge of community resources and service providers. She believes in empowerment of individuals and advocating for those who need it most.

Roseann began working at Catholic Charities in October of 2011. Roseann has recently relocated to Cedar Rapids from Manchester, Iowa where she previously worked as a bookkeeper/secretary for St. Mary Parish and the Blessed Trinity Cluster for four and a half years. Roseann gives administrative support to the Cedar Rapids office staff as well as providing resource information to those who call, or enter the office.

Lori has been a counselor with Catholic Charities since January 2005. She is a Licensed Master Social Worker in the state of Iowa. Lori provides therapy to individuals, couples, and families. She also spends time between four local parochial schools providing clinical support to students and consultation to teachers and staff. Additionally, Lori is a trained independent facilitator of ‘Becoming a Love and Logic Parent’ and facilitates classes each year in three counties. Lori works closely with other agencies in Decorah and attends local meetings that advocate for the needs of families from preventative services to providing aid for meeting basic needs.

Kelley Dickey-Cuddy is a Licensed Mental Health Counselor, currently working toward her Ph. D. She has over twenty years of experience as a practitioner assisting individuals, couples, and families with a variety of issues. Kelley has been providing counseling services out of the Waterloo office since 2005.

Sister Rita is a Sister of the Presentation.  She began working with Catholic Charities as a therapist in March of 2012.  Rita has a master´s degree in Clinical Psychology from the Illinois School of Professional Psychology and licensure as a mental health counselor in Iowa.   She counsels in both English and Spanish.  Her interest is to help families, individuals and groups reduce violence and stress through counseling and education.

Sara began working with Catholic Charities in February of 2013. She studied Intercultural Service, Leadership, and Management with an emphasis in Refugee and Immigration Issues at the School for International Training in Brattleboro, Vermont. She holds a Bachelor’s degree in International Relations and in Religion from Wartburg College in Waverly, Iowa. She interned with both Catholic Charities of Des Moines and World Relief in their Refugee Resettlement Programs. Sara has a conversational fluency in Spanish and has also studied Arabic and Swahili.

Val began working with Catholic Charities in February of 2013. She was born, raised and currently lives in Osage, Iowa, and works out of Catholic Charities’ Mason City office.  She has a BA in Elementary Education, K-8 and an MS in Human Services/Mental Health Counseling.  Val works with all populations, specializing in women with young families (parenting and play therapy).  Prior to working with Catholic Charities, she worked in the school systems and was an Area Coordinator for Opportunity Village in Clear Lake.

Mary Jo is the Clinical Director for Catholic Charities. She is a licensed mental health counselor with over 30 years of counseling experience. She received a Masters Degree in Counseling from Northern State University in Aberdeen, South Dakota and she is trained in EMDR and Solution Focused Therapy as well as many other approaches. Mary Jo enjoys working with individuals of all ages who want to work toward personal growth and change, deal with depression or anxiety, or work through past trauma. She also works with couples to improve their marital relationships.

Lisa is a Licensed Marriage and Family Therapist. She received her Bachelor’s Degree in Communication and PR from Biola University in La Mirada, California, where she also completed a minor in Bible. She received her Master’s in Marriage and Family Therapy from Liberty University in Lynchburg, Virginia. Lisa is a member of the American Association of Christian Counselors, and the American Association for Marriage and Family Therapy (Iowa division). Lisa counsels from a Biblical perspective, helping people who struggle with depression, anxiety, self-esteem issues, interpersonal/relationship issues, divorce/separation, and grief. She also works with those living with chronic mental illness.

Matthew has spent his entire 35-year career in affordable housing development and management. After initially managing a small portfolio for his church, he joined Holsten Development of Chicago, Illinois, in 1984. Matthew managed the day-day operations of the property management company, as well as the construction and construction management operations, while Holsten emerged as a national leader and visionary in the redevelopment of public housing in Chicago. Holsten became a leader in the creation of mixed-income communities combining limited income and special needs populations with high-end for-sale units. In 2008, Matthew and his wife of 32 years, Rebekah left the city and moved to rural Wisconsin where they raise goats, chickens, and sheep. Matthew enjoys managing Ecumenical Tower, as it takes him back to what he enjoys most, relationships with residents, and the hands-on activity of running a building.

Working for Catholic Charities since 2008, Dan assumes responsibility for service management functions for the residents of Ecumenical Tower. This includes development of contacts with local service providers and agencies for resident referrals and ongoing management responsibilities. Dan educates residents on available services and monitors provision of service.

Aaron has been working for Catholic Charities Affordable Housing doing maintenance and janitorial work for over 30 years. His primary functions include day-to-day maintenance and janitorial duties servicing buildings, grounds and individual tenants at all four housing projects including Kennedy Manor, Ecumenical Tower, Carter Plaza and Alabar Plaza.

As site manager, Steve is responsible for overseeing the operations of Kennedy Manor, Alabar Plaza and Carter Plaza, properties in Dubuque and Waterloo. This includes, oversight of housing personnel, monitoring revenue and expenses, oversight of facilities, operating and capital budgeting, marketing, tenant relations, regulatory compliance, funding and service development and long range planning.

Pat has been working in maintenance for Catholic Charities Housing for over 30 years and now leads the maintenance team as Maintenance Supervisor. He is responsible for all day-to-day rental property needs, including scheduling maintenance staff, purchasing supplies, soliciting contractor bids, and tending to after-hours emergencies. Pat and his maintenance staff also volunteer at monthly events for the elderly and disabled residents at Ecumenical Tower.

Scott has been working for Catholic Charities Housing since 2008. He is responsible for taking care of the grounds and housing units, which consist of painting, cleaning, repairs for tenants and general property maintenance, repairs and updates.

Beth has been Office Manager for Catholic Charities Affordable Housing since 2003. She is responsible for day-to-day clerical, receptionist and accounting tasks related to Catholic Charities’ four housing projects. Beth is the primary point of contact for current tenants at Kennedy Manor. She maintains current tenant files and also screens and processes new tenant applications.